Get in touch

Questions about our maps? Need help selecting the right navigation set? We're here to help.

Visit our office

142 Wellington Parade
East Melbourne VIC 3002
Australia

Email us

We typically respond within 24 hours during business days.

Office hours

Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

Map and compass on wooden desk

Common questions

How often are maps updated?

We release updated versions of our maps quarterly. If you've purchased a map within the past year, you can request the latest version at a reduced rate.

Are your maps suitable for professional use?

Many expedition guides, outdoor education programs, and search and rescue teams use our maps. They're designed to professional standards with field-verified accuracy.

Do you offer custom mapping services?

For organizations planning specific expeditions or needing custom coverage areas, we offer bespoke cartography services. Contact us to discuss your requirements.

What if I find an error on a map?

We take accuracy seriously. If you discover outdated or incorrect information, please email us with specific details and GPS coordinates if possible. Verified corrections are incorporated into the next quarterly update.